Help Center/Requests

Where is my order?

Margie Stephenson
posted this on December 7, 2011, 6:35 PM

I've sent off 2 orders now and not received my prints.  I'm not encouraged to rely on this system at this time but I definitely like the idea.  Why should I believe I should try again?


Comments latest first

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Linda Graves
I have used postal pix 4 or 5 times now. This time and the last my pictures have been delayed by over a week. I am currently waiting for an order that's taking over 2 weeks. Will definitely not use this app again and will not recommend it to anyone!!! Sorely disappointed.
March 29, 2014, 9:23 PM
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Paige Craig
My order never processed on my phone and the pictures are still showing in my account, however my credit card was charged twice for the same order. I sent an email and haven't received any help
July 18, 2013, 7:33 AM
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Unknown D
USPS tracking said my order was delivered Saturday at 2pm...I checked at 10pm and no package or pictures...:( it is now Monday and still no pictures/ response from postal pix to what they will do...:( it is my first order too....:(
February 25, 2013, 3:04 PM
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Catherine Hyde
Where is my order?
February 6, 2013, 6:39 PM
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Ally Randazzo

I'm happy to say that I received my order a few days ago. My prints look fantastic and were well worth the wait.

December 23, 2012, 11:50 AM
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Heather Hawkins
Same. I'm guessing its moving slowly due to being swamped for Christmas? If I don't have my pix by the end of next week ill probably email them. Again.
December 23, 2012, 11:37 AM
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Ally Randazzo

I am also waiting for my order! I hope it arrives soon since its a holiday gift :/

December 12, 2012, 1:35 PM
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Lana Karp

where is my order?  It was requested 3 weeks ago

November 2, 2012, 7:13 AM
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Melissa Weller

I never received my order. I've emailed the support staff and never heard from them....

May 8, 2012, 6:18 AM
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Thomas Capshaw

i never recieved my order??

April 22, 2012, 2:00 PM
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Never mind...I found it in my spam mail folder...thanks!

March 12, 2012, 3:58 AM
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I am looking for an update on my order, and I cant find any information on anyone I can call or atleast put my order number in to check the status.  What do I dooooooo~~????

January 4, 2012, 3:43 PM